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Why Choose MyKey

We've made it simple to find the best corporate housing options by catering to our clients

Your Global Corporate Housing Marketplace

The MyKey online booking system offers Corporate Clients a single platform to seek out and book furnished accommodations globally.

We've leveraged a broad network of the best, independently owned Corporate Housing, Serviced Apartment and Apart-Hotel Operators to deliver peer reviewed, curated housing options to you, anytime, anywhere.

No more guessing. No more waiting. Look through our hand selected options, then book online.

Why Choose MyKey?

Options Selected for You

As a corporate Key client, you work with MyKey to build the perfect portfolio of inventory, specifically aligned with your unique requirements. Our experts guide you through the process, and our online search tools make it simple to look, review and make your selection.

Hand Selected Properties

Every Endorsed MyKey Alliance Member has been fully reviewed and their properties personally inspected to ensure they meet our service and quality standards.

Before they can post accommodations on our website, or join our elite network, Alliance Members are carefully screened based on our criteria:

  • Professionally managed and financially stable.
  • Well resourced to provide 24/7 guest assistance.
  • Tax compliant and properly insured.
  • Thoroughly inspected for quality and cleanliness.
  • Operating within building management rules and regulations.
  • Represented accurately in all property listings.
  • Directly and exclusively managing core (not wholesale) properties.

About Our Alliance Members:

As leaders in the industry, MyKey Alliance Members are encouraged to be active members of the Corporate Housing Providers Association (CHPA) and/or the Association of Serviced Apartment Providers (ASAP), or at minimum comply with our industry association's code of ethics, specifically to:

  • Operate in compliance with applicable codes, laws and regulations.
  • Fairly disclose the obligations of both supplier and customer, clarifying expectations of all parties involved.
  • Provide services competently in keeping with best practices, exceptional quality and the highest standards.
  • Fulfill company and customer complaints expeditiously to meet the needs and concerns of all customers.

Schedule 1

 
Key Performance
Indicator (KPI)
Description Measurement Score
Booking
Confirmation
Within 4 business hours following receipt of booking confirmation from MyKey. Further confirmation to be sent within 7-10 days prior to guest arrival. MyKey Platform 100%
Communication All communication with MyKey must be performed on a timely basis and to the satisfaction of the initiating Key Client. MyKey Platform >95%
Customer
Satisfaction
Overall performance of service provision must meet client expectation. Guest Feedback >95%
Invoice Accuracy All invoices are presented with all required detail, and in alignment with original quote and any additional charges agreed prior to invoicing. Invoice audit 98% Success Rate
Property Availability at required price point Properties offered at the time of pricing to be available for selection upon booking confirmation (provided booked within specified hold period). MyKey Platform 100%
Complaint Response & Resolution All service complaints to be acknowledged in writing within 1 working day of receipt. All service complaints to be resolved within time frame agreed upon with Client. Client Feedback >95%
Pest Infestation Complaints Any complaints relating to pest infestation must be attended to and an action for resolution agreed within one working day Guest Feedback 100%

Start Booking Your Stay With Us Today

Become A Member

Corporate Headquarters:
Suite # 202 - 402 21st Street East
Saskatoon, SK S7K 0C3
Email: info@mykey.com

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